6 Europa WayFforestfach Swansea SA5 4AJ
Informed by over 130 years of British bike design and influenced by our heritage ranges, the Willow affords classy, timeless style and a high quality finish.
 

Raleigh Willow 2019 Womens Hybrid Bike - Green

£475.00
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Description

Season : 2020

Code : WILQ2

Weight : 0KG

The Raleigh Willow is the latest addition to our classic bike collection, inspired by the grace and beauty of nature and the great outdoors. 
The Willow’s aluminium frame is light-weight, making the bike easy to manoeuvre and the carefully considered frame design has a relaxed geometry coupled with swept back handlebars to support a comfortable upright riding position. This riding style enables you to be more aware of your surroundings so you can enjoy riding your new bike safely and with confidence. The lightweight aluminium seat post also has a special feature which allows you to adjust your saddle slightly forwards or backwards to find the perfect comfort riding position tailored to you.
 
When it comes to a classic bike we know it’s all about the accessories, and that’s why we only chose the best. A ladies comfort sprung saddle has been fitted to the bike in a classic tan colour which perfectly matches the soft handlebar grips. The Willow’s beautiful Pink frame colour has been extended to a range of additional features including the pannier rack, mudguards, chain cover and wheel rims and also features a propstand. The traditional wicker style basket and classic ‘ding-dong’ bell really are the finishing touches.
 
The 7 speed Shimano Revoshift gears are simple to use with an easy ‘twist’ shifter and Tektro brakes provide safe stopping power. A steering limiter has been added to the bike to provide supported steering whilst you're riding and ensure that when your bike is resting on its propstand the front wheel doesn't tip to one side unexpectedly. The bike cables have been routed inside the frame to reduce maintenance, help avoid trapped clothing incidents and achieve a clean ‘cable free’ look. Additionally all of the Willow’s graphics have been carefully sealed under a clear, protective lacquer to keep your bike pristine no matter where your travels take you.
 
Complimentary cream coloured tyres provide an added element of sophistication in addition to their added functionality. The tyres are wider than standard with an increased volume which results in a cushioning effect and provides a smoother, more comfortable ride. Plus these tyres feature a puncture protective layer to reduce maintenance needs and a tread pattern suitable for roads, paths and light trails. The Willow is the ideal companion for your weekend adventures. 
    Technical Information
    • Material
    • Aluminium
    • Frame Type
    • Low Step
    • Wheel Size
    • 700c
    • Frame
    • Raleigh classic aluminium twin tube low step women's frame, internal rear brake and derailleur cables, steering limiter
    • Approximate Weight
    • 17kg
    • Headset
    • 1.1/18" threaded, chrome
    • Shift Levers
    • Shimano Tournery SL-RS35-7R, 7 speed Revoshift
    • Right Shift Lever
    • Shimano Tournery SL-RS35-7R, 7 speed Revoshift
    • Brake Levers
    • Tektro TS-325A aluminium lever and bracket, high polished silver
    • Rear Derailleur
    • Shimano Tourney RD-TX35, 6/7 speed, direct attachment
    • Brakes
    • Tektro TS-985R aluminium side pull, dual pivot, high polished silver
    • Chainwheel
    • Raleigh classic steel chainwheel, 42T, 170mm aluminium crank, silver
    • Cassette
    • Shimano Tourney TZ21, 7 speed, 14-28
    • Chain
    • Kmc
    • Pedals
    • Aluminium trekking, 9/16", black/silver
    • Wheels
    • Aluminium 700c double wall 36h, machined side wall, colour coordinated, aluminium nutted hub
    • Hubs
    • Aluminium 36h, nutted, silver
    • Rims
    • Aluminium 700c double wall 36h, machined side wall, colour coordinated
    • Tyres
    • Innova IA-2403, 700x45c, anti-puncture sport guard, full cream
    • Stem
    • Steel, trekking, 40mm ext, 30 degree rise, 22.2mm, high polished silver
    • Handlebars
    • Aluminium, city, 580mm wide, high polished silver
    • Grips
    • Stitched, 90/135mm, brown
    • Saddle
    • Raleigh classic comfort, CP rail and springs, brown
    • Seatpost
    • Aluminium, micro adjust, 27.2 x 300mm, high polished silver
    • Seat Clamp
    • Aluminium 31.8mm, high polished silver
    • Chainguard
    • Aluminium 42T, classic, colour coordinated
    • Fork
    • Raleigh classic steel 700c, rigid, 22.2mm, fork crown with Raleigh logo
    • Crankset
    • Raleigh classic steel chainwheel, 42T, 170mm aluminium crank, silver
    • Bottom Bracket
    • Square taper, 118mm
    • Inner Tubes
    • 700 x 45, extended presta valve
    • Spokes
    • UCP 14g
    • Also Included
    • Aluminium kickstand, Ding dong bell, front mudguard rear flap, steering limiter, rear round reflector, retro styled mudguard fittings, cable holders, Raleigh aluminium headbadge
    • Front Mudguard
    • Steel, classic, colour coordinated, aluminium nose
    • Rear Mudguard
    • Steel, classic, colour coordinated
    • Basket
    • Willow, brown
    • Left Hand Crank
    • 170mm aluminium crank, silver
    • Chain Ring
    • Raleigh classic steel 1/8" x 42T, silver

     

    Sizing Information

    Need some help?

    We've tried to give you as much information as possible but if there's something missing that you need to know, you can get in touch with us below.

    info@cyclesolutions.co.uk

    View Our FAQ's for more help
    Delivery

    How do I place my order?

    1. Online:- Once you have found the item(s) you require simply add them into your shopping basket and proceed to our easy to use checkout.
    2. Telephone:- Our dedicated team are available Monday to Friday 8:30am - 6:30pm and Saturday 9:00am -1:00pm to take your order on 0330 100 2480 (free from most mobiles).

    What are the delivery costs?

    Standard delivery is completely free to most mainland UK addresses for orders of a value of £15 or more. Standard delivery is normally 2-5 working days.

    Please refer to the table below for detailed pricing information for the regions that we cover.

    What guarantees do you provide?

    Thanks to the Distance Selling Regulations you can buy in confidence knowing that you have the same if not better guarantees than if you were to purchase from a retail store. For example, you have the right to cancel your order within 14 days, starting from the day after you receive the goods. All products are sourced from official UK importers and covered by manufacturers warranty. If you do need to send items back to us please make sure that you retain proof of postage in the event that it is needed.

    Please note item/s must be returned in the original packaging, unused, unopened and in a resaleable condition within 14-days of notification to cancel.

    When will my order arrive?

    We always aim to despatch your goods within 24 hours of receipt of your order (for Cycle to Work orders this is within 24 hours of Hire Agreement approval from your employer). If due to availability this is not possible we will contact you to keep you informed.

    How will my cycle purchase arrive?

    We pride ourselves on going that extra step to ensure you will be satisfied with your cycle, that is why Cycle Solutions (Cycle to Work) Ltd have boxes tailor-made.

    Will my cycle be a flat pack?

    All cycles supplied are fully built and made ready to ride by CyTech-NVQ qualified technicians before the pedals are removed and the handlebars turned in order to repackage.

    I am not happy with a product/service. How do I make a complaint?

    We pride ourselves on customer satisfaction and will try to rectify any problems you may have. You can email us at info@cyclesolutions.co.uk or write to us at Cycle Solutions, 6 Europa Way, Fforestfach, Swansea, SA5 4AJ. We will acknowledge receipt and set about resolving the situation immediately.

    View our full delivery information

    Returns

    Warranty

    Cycle Solutions offer a full 18-month warranty on bikes purchased through our online shop.

    In the unfortunate event of your purchase being affected by a warranty-covered fault, please inform us by email (aftersales@cyclesolutions.co.uk) or telephone (0330 100 2480)

    Once a warranty claim has been placed we will review the claim and advise on an appropriate course of action, please do not return your item until you have spoken to an advisor.

    Please allow a minimum of 15 working days from receipt of returned item(s) for repair/replacement under warranty. We expect to be able to return the items wthin a maxmum 30 working days, however, specific timescales can change based on the requirements of the individual case.

    Most bikes and accessories are covered by a standard manufacturers warranty but please be aware that there are faults/issues that are NOT covered by your warranty. This includes;

    • Any normal wear and tear from using the product
    • Improperly installed or repaired products (always follow the instruction guides for any product set-up or installation)
    • Modifications to products
    • Stripped pedal threads - a comprehensive guide on the correct installation of pedals is sent out with every bike
    • E-bike batteries and associated componentry

    Returns

    Once you have spoken to our aftersales department, you may need to return the item, you can arrange this via our returns service Collect+ (See below) or any alternative courier/delivery service that you choose.

    Before sending your item back, please download and complete our retruns form, completing all relevant sections and including this with your return - if your item is returned without the form included it can take significantly longer to correctly process the item and review the issue.

    Returns Form 

    Bikes

    Please contact us in advance if you wish to return a bike as Collect+ will not accept large items

    If a bike needs to be returned due to an incorrect size being ordered, the item being no longer wanted or ordered in error, then collection can be arranged at a cost of £35.00. If you do not wish to use our collection service then any alternative return method will need to be arranged at your own cost.

    All other items

    Returns are simple and straightforward with Collect+, and cost only £2.49 per package 

    Contact Cycle Solutions on 0330 100 2480 to process your return.

    Item/s must be returned in the original packaging, unused and unopened within 14-days of notification to cancel.

    If Collect+ is not being used, then proof of postage will be required as Cycle Solutions is unable to accept liability for loss or damage whilst in transit back to us.


    Additional non-returnable items:

    ·         Any products that due to hygiene reasons, cannot be returned. This includes all undergarments (including socks) as well as padded shorts, bibshorts, tights, etc

    ·         Downloadable software products

    ·         Some health and personal care items

    ·         CD/DVD's or software that have been opened

    ·         Any Food or drink products that, upon return, will be within 3 months of the sell-by date

    ·         Gift cards

    ·         Customised bike orders

    Your refund will be done with 30 days of receipt of returned goods and will not be done until the goods are received and inspected.

    Please do not send your purchase back to the manufacturer.
     

    Returning a product under the WEEE Regulations.

    What do the WEEE regulations mean?

    WEEE (The Waste Electrical and electronic Equipment) Directive is UK law that governs the disposal and recycling of all electrical items. The law, introduced in 2014, puts the emphasis on the producers and suppliers of electrical equipment to pay for the collection, treatment and recovery of waste electricals.   

    As a retailer that sells new Electrical and Electronic products we will take back old items, provided it is a like-for-like replacement when you buy a new product from us. We will then responsibly dispose of the old product ensuring that it doesn’t end up in landfill.

    Old products must be returned directly to our shop or head office (details below) within 28 days of your new purchase, clearly marked as WEEE.

    Cycle Solutions Head Office
    6 Europa way
    Fforestfach
    Swansea
    SA5 4AJ

    Disposing of equipment yourself

    If you choose not to send your equipment back to us for disposal then you can dispose of any electricals or electronics yourself at your local recycling centre, who will dispose of your equipment via a controlled recycling process.

    You can locate your closest collection site by entering your postcode at www.recycle-more.co.uk

    What products fall under WEEE Regulations?

    As part of the WEEE regulations, all electrical and electronic goods produced after August 2005 that fall under WEEE regulations should be clearly marked with a crossed-out bin symbol which means they should not be included with household waste so that they can be recycled

    As a responsible retailer we take all steps possible to ensure that our business meets all requirements of any EU & UK consumer protection laws, particularly the Consumer Contracts (Information, Cancellation & Additional Charges) Regulations 2013 and other legislation specific to the products that we sell.

    If you have any concerns or questions regarding this process, please contact us at aftersales@cyclesolutions.co.uk.

    View our full Returns Policy

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    Buyers Guide

    Bike Despatch
    Pre-Order

    With Pre-Order, you can purchase the latest items added to our store in advance of them arriving with us.

    You Pre-Order is prioritised (at no additional charge); meaning that, as soon as the product arrives with us, we can wrap it straight back up and get it sent out to you - it often never even hits the stock room shelves!

    Pre-Launch

    With Pre-Launch, the date when we expect to receive the product ourselves is still a little too hazy to be confident in accepting Pre-Orders.

    So, instead, you can submit your email address against the item you are interested in and we will email you as soon as stock arrives on the system.

    Estimated Delivery Dates

    Estimated Delivery Dates are given on Pre-Order and Pre-Launch products. They are for indication purposes only and can change at any time without notice.

    The dates we provide are based on indications given by our suppliers. Whenever we get updated information from our suppliers we will endeavour to update the Estimated Delivery Dates provided on product pages.

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