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At Orange Bikes it's all about the ride, and we've made substantial improvements to our e-bike chassis which deliver the most engaging trail feel, The 170mm travel Surge will take on the biggest terrain.
At Orange Bikes it's all about the ride, and we've made substantial improvements to our e-bike chassis which deliver the most engaging trail feel, The 170mm travel Surge will take on the biggest terrain.
Orange Bikes

Orange Surge RS 27.5 2021 Electric MTB - Fizzy Orange

£7,700.00
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Pre-Order

With Pre-Order, you can purchase the latest items added to our store in advance of them arriving with us.

Your Pre-Order is prioritised (at no additional charge); meaning that as soon as the product arrives with us, we can wrap it straight back up; ready for collection via Click & Collect or despatch to you — it often never even hits the stock room shelves!

Pre-Launch

With Pre-Launch, the date when we expect to receive the product ourselves is still a little too hazy to be confident in accepting Pre-Orders.

So, instead, you can submit your email address against the item you are interested in and we will email you as soon as stock arrives on the system.

Estimated Delivery & Collection Dates

Estimated Delivery & Collection Dates are given on Pre-Order and Pre-Launch products. They are for indication purposes only and can change at any time without notice.

The dates we provide are based on indications given by our suppliers. Whenever we get updated information from our suppliers we will endeavour to update the Estimated Delivery & Collection Dates provided on product pages.

We estimate this will be ready for despatch to you or collection via Click & Collect on Undetermined
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Hassle free returns

Warranty

Cycle Solutions offer a full 18-month warranty on bikes purchased through our online shop, in line with the guidance set out in the Consumer Rights Acts 2015.

In the unfortunate event of your purchase being affected by a warranty-covered fault, please inform us by email ([email protected]). Please note that our Aftersales Department's operating hours are 09:00AM to 17:30PM Monday to Friday.

Once a warranty claim has been placed we will review the claim and advise on an appropriate course of action, please do not return your item until you have spoken to an advisor.

Please allow a minimum of 15 working days from receipt of returned item(s) for repair/replacement under warranty. We expect to be able to return the items within a maximum 30 working days, however, specific timescales can change based on the requirements of the individual case.

Most bikes and accessories are covered by a standard manufacturer's warranty but please be aware that there are faults/issues that are NOT covered by your warranty. This includes;

  • Any normal wear and tear from using the product
  • Improperly installed or repaired products (always follow the instruction guides for any product set-up or installation)
  • Modifications to products
  • Stripped pedal threads - a comprehensive guide on the correct installation of pedals is sent out with every bike
  • E-bike batteries and associated componentry

Returns

Once you have spoken to our aftersales department, you may need to return the item, you can arrange this via any courier/delivery service that you choose.

Please contact us in advance if you wish to return a bike as Collect+ will not accept large items

If a bike needs to be returned due to an incorrect size being ordered, or the item is no longer wanted or ordered in error, then collection can be arranged at a cost of £40.00. If you do not wish to use our collection service then any alternative return method will need to be arranged at your own cost.

Any Other Returns

Before sending your item back, please download and complete our returns form, completing all relevant sections and including this with your return - if your item is returned without the form included it can take significantly longer to correctly process the item and review the issue.

Returns Form

Item/s must be returned in the original packaging (in a resaleable condition), unused and unopened within 14-days of notification to cancel.

If Collect+ is not being used, then proof of postage will be required as Cycle Solutions is unable to accept liability for loss or damage whilst in transit back to us.


Additional non-returnable items:

· Any products that due to hygiene reasons, cannot be returned. This includes all undergarments (including socks) as well as padded shorts,bibshorts, tights, etc

· Downloadable software products

· Some health and personal care items

· CD/DVD's or software that have been opened

· Any Food or drink products that, upon return, will be within 3 months of the sell-by date

· Gift cards

· Customised bike orders

Your refund will be done with 30 days of receipt of returned goods and will not be done until the goods are received and inspected.

Please do not send your purchase back to the manufacturer.

Returning a product under the WEEE Regulations.

What do the WEEE regulations mean?

WEEE (The Waste Electrical and electronic Equipment) Directive is UK law that governs the disposal and recycling of all electrical items. The law, introduced in 2014, puts the emphasis on the producers and suppliers of electrical equipment to pay for the collection, treatment and recovery of waste electricals.

As a retailer that sells new Electrical and Electronic products we will take back old items, provided it is a like-for-like replacement when you buy a new product from us. We will then responsibly dispose of the old product ensuring that it doesn’t end up in landfill.

Old products must be returned directly to our shop or head office (details below) within 28 days of your new purchase, clearly marked as WEEE.

Cycle Solutions Head Office
6 Europa way
Fforestfach
Swansea
SA5 4AJ

Disposing of equipment yourself

If you choose not to send your equipment back to us for disposal then you can dispose of any electricals or electronics yourself at your local recycling centre, who will dispose of your equipment via a controlled recycling process.

You can locate your closest collection site by entering your postcode at www.recycle-more.co.uk

What products fall under WEEE Regulations?

As part of the WEEE regulations, all electrical and electronic goods produced after August 2005 that fall under WEEE regulations should be clearly marked with a crossed-out bin symbol which means they should not be included with household waste so that they can be recycled

As a responsible retailer we take all steps possible to ensure that our business meets all requirements of any EU & UK consumer protection laws, particularly the Consumer Contracts (Information, Cancellation & Additional Charges) Regulations 2013 and other legislation specific to the products that we sell.

If you have any concerns or questions regarding this process, please contact us at[email protected].

Orange Surge RS 27.5 2021 Electric MTB - Fizzy Orange

Season:2021

Brand:Orange Bikes

Code:B21SRGRSFIOR

At Orange Bikes it's all about the ride, and we've made substantial improvements to our e-bike chassis which deliver the most engaging trail feel, The 170mm travel Surge will take on the biggest terrain, and is not shy when it comes to sending those gaps. Excelling where the uplift doesn't go. Some of the best trails lie beyond where your lift pass takes you – enter the Surge.

The second generation of the Surge E.P.O. model incorporates the new Shimano 8035 battery technology which has allowed us to revise of the ergonomics of power assist controls - it's one those little things that can feel like a big difference.

Big adventures and an e-bike with big ideas, way above the lift station. Fast and sure-footed, the stability in the Surge's geometry will give you confidence on any trail.

The updated Surge is a revelation and we urge you to try one. E-bikes can be a devisive topic, but once you are bitten by the bug they are hard to resist.

CONSTRUCTION
Something that was painstakingly pored over was the suspension characteristic of the new Alpine 6, with everything we gained from that bike we wanted it to translate across into the Surge. Revisions have been made to the shock mounts to accommodate the new metric rear shock (230x65) and the increase in travel from 160 to 165mm, we have also focussed on increasing the amount of progression in the system which has seen a substantial increase, reduced the bike's anti-squat value and decreased the amount of pedal kickback in the system.

The new Surge’s redesigned front triangle accommodates the new Shimano 8035 battery system in under an integrated battery cover within the reprofiled downtube. The profile of the frame is now much more streamlined and the battery is easily removable for charging.

While the rear swingarm has taken cues from our 327 DH bike in its profile, this has been done to help deal with the large amounts of torque being produced by the motor, the additional overall weight of the bike and the fact that this bike acts like your own personal uplift vehicle where descents are the order of the day.

SHIMANO EP8 DRIVE UNIT

We have worked closely with Shimano since the introduction of the very first Electric Powered Orange model. The Shimano drive assists philosophy is very much like our own. Their system does what it needs to do, then stays out of the way when it's done its job, letting you ride the way you want to.

The brand new Shimano EP8 unit is an improvement in every way to the previous model, making what we considered the best even better. The new drive unit is slimmer, sleeker and more compact than its predecessor, but don’t let its size deceive you. The EP8 packs a punch with enough power to get you to the top of any epic climb. The streamlined, integrated design not only looks the part, but it also allows for increased ground clearing for when the trail gets technical.

Everything about the EP8 is designed to allow you to focus on the ride. The new unit operates with little noise, letting you focus on the natural sound of the trails without distraction. The newly refined Trail Mode utilises all 85Nm of the EP8’s power to effortlessly and intuitively assist you on your ride. Whether tackling loose sand or steep mountain ranges, the drive unit rapidly and seamlessly self-adjusts so that you can be safe in the knowledge that you’ll always have maximum traction and control. The harder you push, the more power will be delivered to assist you, meaning that no trail is off-limits.

The lightest full-power system, weighing in at just 2.6kg and with a 36% reduction in drag compared to the previous model, the EP8 will not hold you back. An improved clutch mechanism makes for a more responsive ride, with a smoother cut-off when pedalling above 25km/h. All of this puts you in complete control of the bike, with fluid pedalling and no surprises. The EP8 also offers an improved Walk Assist Mode, fully supporting you to push your bike with one-button control, allowing you to hop on and off with ease.

With the E-Tube Project app, you can choose from 10 levels of assistance and set the maximum amount of torque best suited to your ride style across three modes, allowing for a fully customised ride before you’ve even put on your helmet. Preferences can be saved to different profiles so that you can quickly and easily switch between them for different terrains, or if swapping from the daily commute to weekend trails.

The EP8 also offers peace of mind. The smart, heat-conducting magnesium materials and a completely redesigned motor housing mean that the unit handles rising temperatures on climbs easily, guaranteeing you maximum torque for longer. The new colour display is also fitted with an anti-theft mount and is optimised to be visible in bright sunlight, meaning that you can spend less time with your head down and more time enjoying what the bike has to offer.

TECHNICAL SPECS
Here are the technical specifications of the Shimano EP8 drive unit.

PEDAL ASSIST MODES
All three support modes will assist until 16mph.

ECO - Riding support while enabling maximum range
TRAIL - Gradual support for encouraging sportive riding
BOOST - Full support for maximum boost and uncompromised climbing
WALK ASSIST - As an additional mode, walk-assist can be easily enabled with the assist switch
COMPACT CONCEPT
Short chainstays (shorter chainstay length ensuring better manoeuvrability)
Narrow Q-factor of 177mm (compact and lightweight design for better handling with same Q-factor as current Shimano XT)

PERFORMANCE
Maximum power: 504 W
Nominal power: 250 W
Maximum torque: 85 Nm

WEIGHT OF DRIVE UNIT
2.6 kg

LI-ION BATTERY
Integrated version (504Wh)
Charging: 80% after 2,5 hrs / 5 hrs from 0 to 100%
Battery life: 1,000 cycles

Key Features:
  • Frame designed and built in Britain
  • 5-year frame warranty with Limited Lifetime Crash Replacement
  • Brand New Shimano EP8 Drive Assist
  • Slim downtube with Shimano 8035 battery
  • Quick-release battery
  • 'On' switch on the top tube
  • Boost 148mm rear hub spacing
  • Alpine-trail honed geometry
  • Reduced offset fork
  • Long top tube short stem for high-speed stability

New Shimano EP8 Features:
  • 85Nm max torque - Max assist ratio: 400%
  • 2.6kg total weight
  • 10% reduced volume (compared with E8000)
  • 36% less drag
  • Shimano E8000 250W drive unit with 70Nm torque
  • 504Wh Lithium-Ion battery for up to 100km assist
  • Same 177mm Q-Factor as a standard XT crankset
  • 4 Assist Modes (Walk/Eco/Trail/Boost)
  • Mechanical Walk Assist improved to the level of Intelligent Walk Assist (Di2)
Technical Information
  • Frame: 6061-T6 Monocoque UK Formed Custom Aluminium Tubing. Wheel Size: 27.5. Rear-wheel travel: 165.
  • Swingarm: Bolt Type Allen Key Head (Boost 148mm Hub)
  • Rear Shock: RockShox Super Deluxe Ultimate 230x65
  • Headset: Cane Creek 49mm for Tapered Steerer
  • Fork: RockShox Zeb Ultimate 170mm 27.5
  • Shifters: SRAM GX Eagle - Single Click
  • Cassette: SRAM XG 1275 10-52t Eagle
  • Chain Device: MRP 1x E-bike
  • Bottom Bracket: Shimano EP8 DU Integrated
  • Crankset: Shimano XT 165 E 34t
  • Rear Mech: SRAM GX Eagle 12spd
  • Chain: SRAM GX Eagle
  • Wheelset: E13 TRS 30mm (Grey) + Hope Pro 4 (Black) 27.5
  • Tyres: Maxxis Minion DHF 2.5 3c EXO+ / DHR II 2.4 3c EXO+ 27.5
  • Brakes: Shimano SLX Trail 203/203
  • Seatpost: Fox Elite Transfer Drop
  • Seat Clamp: Strange Bolted
  • Stem: Burgtec MK3 Enduro CNC Black 35mm
  • Saddle: SDG Radar Cromo Rail Black/Black
  • Handlebars: Burgtec RideWide Enduro 800mm
  • Grips: Strange Grappler Lock-On
  • Control Switch: Shimano E8000
  • Drive Display: Shimano E8000 Cycle Computer
  • Battery: Shimano E8035 504wh Integrated battery
  • Drive Unit: Shimano EP8

Please Note – Whilst we endeavour to provide up to date information, manufacturers specifications and design can change without prior notice.

Sizing Information
5ft 0 - 5ft 6
S
5ft 3 - 5ft 8
M
5ft 7 - 6ft 2
L
6ft 0 - 6ft 5
XL
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