6 Europa WayFforestfach Swansea SA5 4AJ

Designed in Britain and made in Europe, our top of the range Motus uses the most advanced technology from brands you can trust to deliver a premium electric bike experience.

Raleigh Motus Grand Tour Crossbar Hub 2020 Electric Urban Bike - Black

£2,350.00
£23.50Customer Rewards points earned with this item
Description

Season : 2020

Code : 24999BLK

Weight : 15KG

Step into the future of cycling with the all new Raleigh Motus Grand Tour; where effortless style meets un-rivalled performance.
 
The Motus Grand Tour is perfect for a range of city trips, relaxed tours and weekend trails. The reliable, long-lasting electric components from market leader Bosch, will provide an exceptional riding experience. The 500WH semi-integrated battery will allow you to ride for up to an impressive 220 km on a single charge*. On top of this, the Active Line Plus motor makes your electric bike experience a smooth and luxurious one, offering an almost completely noise free experience and a higher level of pedal rate detection to improve cycling efficiency so you can get the maximum enjoyment out of your journeys. The sophisticated Intuvia Display offers maximum clarity and convenience with the stunning display screen placed in the centre of the handlebars for easy readability withthe control unit is safely on the left handlebar. The smart gear shift indicator ensures you're riding in the correct gear to optimise battery consumption to increase your bike's range and the Intuviua system can even be used to charge your smartphone! 
 
The Motus Grand Tour is fully equipped with extra features and quality components such as disk brakes for ultimate stopping performance, reflective ebike-specific tyres, a traditional bell, wheel lock for added security, adjustable handlebar stem, suspension saddle and integrated lights. Plus with the Grand Tour, get the added choice between hub or derailleur gearing systems dependant on your requirements. This model comes in a ramge of frame types, sizes and colours. 
 
* Depending on mode selected, rider weight and road and weather conditions 
 
Bosch 400wh PowerPack
Lithium ion batteries offer an impressive life expectancy and will last at least 1000 full charges.
 
The 400WH semi-integrated battery will allow you to ride for up to an impressive 110 miles on a single charge
 
Bosch Active Line Plus Motor
A little extra power output, offering extra assistance on moderate inclines.
 
The Active Line Plus motor makes its first appearance on a Raleigh electric bike offering an almost completely noise free experience and a higher level of pedal rate detection to improve cycling efficiency so you can get the maximum enjoyment out of your journeys.
 
Bosch Intuvia
Bosch displays show everything you need to know whilst riding.
 
The sophisticated Intuvia Display offers maximum clarity and convenience with the display screen placed in the centre of the handlebars for easy readability and the control unit is safely on the left handlebar.
    Technical Information
    Components:
    • Stem: Adjustable angle Alloy 2501551700
    • Handlebars: Comfort XLC Handlebar Black 2501500004
    • Grips: Comfort Grip 2501587400
    • Saddle: Selle Royal Scienta R2 SRSCIR2
    • Seatpost: Alloy Suspension Seatpost 30.9 2502071100
    • Seat clamp: 34.9 mm Quick Release Alloy Clamp RMSP521B
     
    Electrical:
    • Motor: Bosch Active Line plus
    • Battery: Bosch Power Pack Frame Mount 400Wh, 36V 0275007514
    • Display: Bosch Intuvia multifunctional display with operation unit & push-assistance 1270020909
    • Display bracket: Bosch Intuvia Display holder 1270020912
    • Sensor: Bosch Speed Sensor 1270020800
    • Wiring loom: Cable frame Battery 310MM 1270015067
    • Range: up to 180km from Eco mode 
     
    Frameset:
    • Frame: Alloy frame AL6061
    • Suspension fork: Suntour Nex suspension fork 63mm travel 15098473
    • Headset: Low Stack semi integrated
     
    Groupset:
    • Shift levers: Deore 10 speed AMSLM610PA
    • Left shift lever: Bosch Intuvia Controller 1270016724
    • Brake levers: Shimano M315 Hydraulic Disc brake
    • Rear derailleur: Nexus 8 speed hub gear
    • Front brake: Shimano M315 hydraulic disc brake
    • Rear brake: Shimano M315 hydraulic disc brake
    • Chainwheel: Miranda 38T for Bosch Gen 3
    • Crankset: Raleigh Alloy BOSCH crank set 55017489
    • Bottom bracket: Bosch Integrated in motor
    • Freewheel/cassette: Shimano 22t sprocket
    • Chain: KMC Single Speed KMCEZ1HX
    • Pedals: Comfort Pedals with Anti Slip 2501840300
     
    Wheelset:
    • Front wheel: Alloy Double wall, 36 spoke, 700c on Alloy disc hub
    • Rear wheel: Double Wall rim 36 hole 700c on Nexus 8 speed disc hub
    • Front hub: Alloy 36 hole black disc QR
    • Rear hub: Shimano Nexus 8-speed disc
    • Rims: Black 36 hole disc brake compatible
    • Front tyre: CST ZEPPELIN 700C X 42 with reflective stripe & puncture proetction CTC118
    • Rear tyre: CST ZEPPELIN 700C X 42 with reflective stripe & puncture proetction CTC118
    • Inner tubes: 700x38c presta STU030P
     
    Accessories:
    • Mudguards - set: SKS Full Mudguards
    • Chainguard: Chain guard for Bosch Gen 3
    • Rear carrier: Racktime Alloy rack with integrated light
    • Carrier strap: Elastic Strap with safety clip AMD104
    • Lighting: Trelock front light and integrated rear light
    • Extras: Kick Stand, charger 2502600300
     
    Sizing Information

     

    Need some help?

    We've tried to give you as much information as possible but if there's something missing that you need to know, you can get in touch with us below.

    info@cyclesolutions.co.uk

    View Our FAQ's for more help
    Delivery

    How do I place my order?

    1. Online:- Once you have found the item(s) you require simply add them into your shopping basket and proceed to our easy to use checkout.
    2. Telephone:- Our dedicated team are available Monday to Friday 8:30am - 6:30pm and Saturday 9:00am -1:00pm to take your order on 0330 100 2480 (free from most mobiles).

    What are the delivery costs?

    Standard delivery is completely free to most mainland UK addresses for orders of a value of £15 or more. Standard delivery is normally 2-5 working days.

    Please refer to the table below for detailed pricing information for the regions that we cover.

    What guarantees do you provide?

    Thanks to the Distance Selling Regulations you can buy in confidence knowing that you have the same if not better guarantees than if you were to purchase from a retail store. For example, you have the right to cancel your order within 14 days, starting from the day after you receive the goods. All products are sourced from official UK importers and covered by manufacturers warranty. If you do need to send items back to us please make sure that you retain proof of postage in the event that it is needed.

    Please note item/s must be returned in the original packaging, unused, unopened and in a resaleable condition within 14-days of notification to cancel.

    When will my order arrive?

    We always aim to despatch your goods within 24 hours of receipt of your order (for Cycle to Work orders this is within 24 hours of Hire Agreement approval from your employer). If due to availability this is not possible we will contact you to keep you informed.

    How will my cycle purchase arrive?

    We pride ourselves on going that extra step to ensure you will be satisfied with your cycle, that is why Cycle Solutions (Cycle to Work) Ltd have boxes tailor-made.

    Will my cycle be a flat pack?

    All cycles supplied are fully built and made ready to ride by CyTech-NVQ qualified technicians before the pedals are removed and the handlebars turned in order to repackage.

    I am not happy with a product/service. How do I make a complaint?

    We pride ourselves on customer satisfaction and will try to rectify any problems you may have. You can email us at info@cyclesolutions.co.uk or write to us at Cycle Solutions, 6 Europa Way, Fforestfach, Swansea, SA5 4AJ. We will acknowledge receipt and set about resolving the situation immediately.

    View our full delivery information

    Returns

    Warranty

    Cycle Solutions offer a full 18-month warranty on bikes purchased through our online shop.

    In the unfortunate event of your purchase being affected by a warranty-covered fault, please inform us by email (aftersales@cyclesolutions.co.uk) or telephone (0330 100 2480)

    Once a warranty claim has been placed we will review the claim and advise on an appropriate course of action, please do not return your item until you have spoken to an advisor.

    Please allow a minimum of 15 working days from receipt of returned item(s) for repair/replacement under warranty. We expect to be able to return the items wthin a maxmum 30 working days, however, specific timescales can change based on the requirements of the individual case.

    Most bikes and accessories are covered by a standard manufacturers warranty but please be aware that there are faults/issues that are NOT covered by your warranty. This includes;

    • Any normal wear and tear from using the product
    • Improperly installed or repaired products (always follow the instruction guides for any product set-up or installation)
    • Modifications to products
    • Stripped pedal threads - a comprehensive guide on the correct installation of pedals is sent out with every bike
    • E-bike batteries and associated componentry

    Returns

    Bikes

    Please contact us in advance if you wish to return a bike as Collect+ will not accept large items

    If a bike needs to be returned due to an incorrect size being ordered, the item being no longer wanted or ordered in error, then collection can be arranged at a cost of £35.00. If you do not wish to use our collection service then any alternative return method will need to be arranged at your own cost.

    All other items

    Returns are simple and straightforward with Collect+, and cost only £2.49 per package 

    Contact Cycle Solutions on 0330 100 2480 to process your return.

    Item/s must be returned in the original packaging, unused and unopened within 14-days of notification to cancel.

    If Collect+ is not being used, then proof of postage will be required as Cycle Solutions is unable to accept liability for loss or damage whilst in transit back to us.


    Additional non-returnable items:

    ·         Any products that due to hygiene reasons, cannot be returned. This includes all undergarments (including socks) as well as padded shorts, bibshorts, tights, etc

    ·         Downloadable software products

    ·         Some health and personal care items

    ·         CD/DVD's or software that have been opened

    ·         Any Food or drink products that, upon return, will be within 3 months of the sell-by date

    ·         Gift cards

    ·         Customised bike orders

    Your refund will be done with 30 days of receipt of returned goods and will not be done until the goods are received and inspected.

    Please do not send your purchase back to the manufacturer.
     

    Returning a product under the WEEE Regulations.

    What do the WEEE regulations mean?

    WEEE (The Waste Electrical and electronic Equipment) Directive is UK law that governs the disposal and recycling of all electrical items. The law, introduced in 2014, puts the emphasis on the producers and suppliers of electrical equipment to pay for the collection, treatment and recovery of waste electricals.   

    As a retailer that sells new Electrical and Electronic products we will take back old items, provided it is a like-for-like replacement when you buy a new product from us. We will then responsibly dispose of the old product ensuring that it doesn’t end up in landfill.

    Old products must be returned directly to our shop or head office (details below) within 28 days of your new purchase, clearly marked as WEEE.

    Cycle Solutions Head Office
    6 Europa way
    Fforestfach
    Swansea
    SA5 4AJ

    Disposing of equipment yourself

    If you choose not to send your equipment back to us for disposal then you can dispose of any electricals or electronics yourself at your local recycling centre, who will dispose of your equipment via a controlled recycling process.

    You can locate your closest collection site by entering your postcode at www.recycle-more.co.uk

    What products fall under WEEE Regulations?

    As part of the WEEE regulations, all electrical and electronic goods produced after August 2005 that fall under WEEE regulations should be clearly marked with a crossed-out bin symbol which means they should not be included with household waste so that they can be recycled

    As a responsible retailer we take all steps possible to ensure that our business meets all requirements of any EU & UK consumer protection laws, particularly the Consumer Contracts (Information, Cancellation & Additional Charges) Regulations 2013 and other legislation specific to the products that we sell.

    If you have any concerns or questions regarding this process, please contact us at aftersales@cyclesolutions.co.uk.

    View our full Returns Policy

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    Buyers Guide

    Bike Despatch
    Pre-Order

    With Pre-Order, you can purchase the latest items added to our store in advance of them arriving with us.

    You Pre-Order is prioritised (at no additional charge); meaning that, as soon as the product arrives with us, we can wrap it straight back up and get it sent out to you - it often never even hits the stock room shelves!

    Pre-Launch

    With Pre-Launch, the date when we expect to receive the product ourselves is still a little too hazy to be confident in accepting Pre-Orders.

    So, instead, you can submit your email address against the item you are interested in and we will email you as soon as stock arrives on the system.

    Estimated Delivery Dates

    Estimated Delivery Dates are given on Pre-Order and Pre-Launch products. They are for indication purposes only and can change at any time without notice.

    The dates we provide are based on indications given by our suppliers. Whenever we get updated information from our suppliers we will endeavour to update the Estimated Delivery Dates provided on product pages.

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    Raleigh Motus Grand Tour Crossbar Hub 2020 Electric Urban Bike - Black

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