6 Europa WayFforestfach Swansea SA5 4AJ

CYCLE SOLUTIONS PRICE MATCH

It is our aim to be able to offer all our customers the very best price possible on products available on our website. However, if you find a product cheaper elsewhere we will always aim to match that price for you.

If you would like to know whether a product qualifies for price match or not please call our sales team on 0330 100 2480 where they will be happy to help.

OUR 3-STEP GUIDE TO PRICE MATCH ELIGIBILITY

Are the products
identical?
Is delivery or
collection? included
available immediately
online or instore?

WHAT HAPPENS NEXT

If your price match meets all the criteria then send a screenshot of the online price or a picture of the in store price with full details of where and when the price has been advertised along with all your contact details to pricematch@cyclesoluitons.co.uk and one of our team will be in touch.

THE DETAIL

  • The products must be identical. (e.g. size, colour, model year, brand, etc.)
  • The product must be in stock with the competitor and available for immediate dispatch. Any delivery charges will be taken into consideration.
  • The competitor must be UK based with a UK online store and an authorised seller of the brand.
  • We will not price match any 3rd party or auction sites such as (but not limited to) Amazon and eBay.
  • The price to be matched must be advertised online (you must be able to provide proof of this via a URL) and it must be verifiable at the time the price match request is being processed.
  • All prices to be matched must be inclusive of VAT and in pounds sterling.
  • Price Match cannot be applied when the customer intends to pay using Gift Vouchers or through a V12 finance application.
  • We will not price match any goods that are part of promotions such as Buy One Get One Free offers, bundles etc.
  • We will not match any site which has clearly made a mistake in their pricing.
  • We will not match price or refund any differences after a sale is completed.

We will try to match any competitor's price; however, we reserve the right to decline a price match.

Price match form

  • Your Name *
  • Your Email Address *
  • Your Phone Number
  • Product
  • Please enter the FULL web page address for the product*
  • Price Found*
Comments
* Required before sending

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