6 Europa WayFforestfach Swansea SA5 4AJ

The new Orange Alpine 6 Factory 27.5 2020 has been through one of the most intensive prototyping programs we've ever done – the result is spectacular.

Orange Alpine 6 Factory 27.5 2020 Full Suspension MTB - Norlando Grey

£6,100.00
£61.00Customer Rewards points earned with this item
Description

Season : 2020

Code : B20ALPFACSNOGR

Weight : 15KG

The Challenge: How do we go about updating a bike in our range whose legion of fans don't want us to change anything?
The answer, as with everything we do, is with great care and a stack of test feedback.
 
With the introduction of the 230mm metric shock, we have revised the suspension layout to increase the rear travel. We've also tuned the frame to be more progressive to retain a bottomless feel and improve small bump smoothness, treading that fine line that keeps wallow at bay and gives the Alpine 6 all the control it needs.
 
The geometry has also been under the microscope and refined to match the new suspension performance, resulting in more agility, stability and confident speed.
 
When you come upon one of those unholy beasts of a trail, this is the bike to take it on at full-gas and tame it.
 
The Orange Alpine 6 Factory 27.5 2020 Features
  • Brand New monocoque 6061-T6 aluminium frame
  • Designed and built in Britain
  • 5 year frame warranty
  • Unique Single-pivot suspension for optimum performance, efficiency and reliability
  • New Radically revised, more progressive frame suspension layout with 230x65mm metric shock
  • New Reworked Alpine geometry for confidence, speed and stability
  • New 170mm Front/165mm rear travel​
  • New Frame Bottle Bosses
  • Boost 148 rear hub spacing
    Technical Information
    Frame   6061-T6 Monocoque UK Formed Custom Aluminium Tubing. Wheel Size: 27.5. Rear wheel travel: 165.
    Rear Shox   Fox Float X2 Factory 230x65
    Headsets   Hope Black - 44mm for Tapered Steerer
    Forks   Fox Factory 36 Float 170mm 27.5
    Swingarms   Bolt Type Allen Key Head (Boost 148mm Hub)
    Chain Device   MRP 1x
    Bottom Brackets   Hope 30mm Black
    Chainsets   Hope Black 34t
    Rear Mech   Shimano XT 12spd
    Chain   Shimano XT 12spd
    Shifters   Shimano XT 12spd
    Cassette   Shimano XT 10-51T
    Wheelset   Stans Flow Mk3 (Silver) + DT Swiss 350 27.5
    Tyres   Maxxis Minion DHF 2.5 3c EXO TR / DHR II 2.4 EXO TR 27.5
    Brakes   Shimano XT Trail 203/180
    Seatposts   Fox Factory Transfer 150mm Drop
    Seat Clamp   Hope Bolted Black
    Stem   Hope M35 x 35mm Black
    Saddle   SDG Radar Steel Rail Black/Black
    Handlebar   Renthal Fat Bar 800mm M35
    Grip   Strange 130 Single Lock-On Black
    Sizing Information
    BIKE SIZING GUIDELINES
    S
    5'0" — 5'6"
    M
    5'5" — 5'9"
    L
    5'8" — 6'1"
    XL
    5'11" — 6'3"
    XXL
    6'1" — 6'7"

    Please note: This is for guidance only. You may be taller or shorter, it doesn't mean our bikes will not fit you. The best way to determine the correct bike size for you is to try one. We've added some more explanation on sizing theory here: What size frame do I need?

     

    Need some help?

    We've tried to give you as much information as possible but if there's something missing that you need to know, you can get in touch with us below.

    info@cyclesolutions.co.uk

    View Our FAQ's for more help
    Delivery

    How do I place my order?

    1. Online:- Once you have found the item(s) you require simply add them into your shopping basket and proceed to our easy to use checkout.
    2. Telephone:- Our dedicated team are available Monday to Friday 8:30am - 6:30pm and Saturday 9:00am -1:00pm to take your order on 0330 100 2480 (free from most mobiles).

    What are the delivery costs?

    Standard delivery is completely free to most mainland UK addresses for orders of a value of £15 or more. Standard delivery is normally 2-5 working days.

    Please refer to the table below for detailed pricing information for the regions that we cover.

    What guarantees do you provide?

    Thanks to the Distance Selling Regulations you can buy in confidence knowing that you have the same if not better guarantees than if you were to purchase from a retail store. For example, you have the right to cancel your order within 14 days, starting from the day after you receive the goods. All products are sourced from official UK importers and covered by manufacturers warranty. If you do need to send items back to us please make sure that you retain proof of postage in the event that it is needed.

    Please note item/s must be returned in the original packaging, unused, unopened and in a resaleable condition within 14-days of notification to cancel.

    When will my order arrive?

    We always aim to despatch your goods within 24 hours of receipt of your order (for Cycle to Work orders this is within 24 hours of Hire Agreement approval from your employer). If due to availability this is not possible we will contact you to keep you informed.

    How will my cycle purchase arrive?

    We pride ourselves on going that extra step to ensure you will be satisfied with your cycle, that is why Cycle Solutions (Cycle to Work) Ltd have boxes tailor-made.

    Will my cycle be a flat pack?

    All cycles supplied are fully built and made ready to ride by CyTech-NVQ qualified technicians before the pedals are removed and the handlebars turned in order to repackage.

    I am not happy with a product/service. How do I make a complaint?

    We pride ourselves on customer satisfaction and will try to rectify any problems you may have. You can email us at info@cyclesolutions.co.uk or write to us at Cycle Solutions, 6 Europa Way, Fforestfach, Swansea, SA5 4AJ. We will acknowledge receipt and set about resolving the situation immediately.

    View our full delivery information

    Returns

    Warranty

    Cycle Solutions offer a full 18-month warranty on bikes purchased through our online shop.

    In the unfortunate event of your purchase being affected by a warranty-covered fault, please inform us by email (aftersales@cyclesolutions.co.uk) or telephone (0330 100 2480)

    Once a warranty claim has been placed we will review the claim and advise on an appropriate course of action, please do not return your item until you have spoken to an advisor.

    Please allow a minimum of 15 working days from receipt of returned item(s) for repair/replacement under warranty. We expect to be able to return the items wthin a maxmum 30 working days, however, specific timescales can change based on the requirements of the individual case.

    Most bikes and accessories are covered by a standard manufacturers warranty but please be aware that there are faults/issues that are NOT covered by your warranty. This includes;

    • Any normal wear and tear from using the product
    • Improperly installed or repaired products (always follow the instruction guides for any product set-up or installation)
    • Modifications to products
    • Stripped pedal threads - a comprehensive guide on the correct installation of pedals is sent out with every bike
    • E-bike batteries and associated componentry

    Returns

    Bikes

    Please contact us in advance if you wish to return a bike as Collect+ will not accept large items

    If a bike needs to be returned due to an incorrect size being ordered, the item being no longer wanted or ordered in error, then collection can be arranged at a cost of £35.00. If you do not wish to use our collection service then any alternative return method will need to be arranged at your own cost.

    All other items

    Returns are simple and straightforward with Collect+, and cost only £2.49 per package 

    Contact Cycle Solutions on 0330 100 2480 to process your return.

    Item/s must be returned in the original packaging, unused and unopened within 14-days of notification to cancel.

    If Collect+ is not being used, then proof of postage will be required as Cycle Solutions is unable to accept liability for loss or damage whilst in transit back to us.


    Additional non-returnable items:

    ·         Any products that due to hygiene reasons, cannot be returned. This includes all undergarments (including socks) as well as padded shorts, bibshorts, tights, etc

    ·         Downloadable software products

    ·         Some health and personal care items

    ·         CD/DVD's or software that have been opened

    ·         Any Food or drink products that, upon return, will be within 3 months of the sell-by date

    ·         Gift cards

    ·         Customised bike orders

    Your refund will be done with 30 days of receipt of returned goods and will not be done until the goods are received and inspected.

    Please do not send your purchase back to the manufacturer.
     

    Returning a product under the WEEE Regulations.

    What do the WEEE regulations mean?

    WEEE (The Waste Electrical and electronic Equipment) Directive is UK law that governs the disposal and recycling of all electrical items. The law, introduced in 2014, puts the emphasis on the producers and suppliers of electrical equipment to pay for the collection, treatment and recovery of waste electricals.   

    As a retailer that sells new Electrical and Electronic products we will take back old items, provided it is a like-for-like replacement when you buy a new product from us. We will then responsibly dispose of the old product ensuring that it doesn’t end up in landfill.

    Old products must be returned directly to our shop or head office (details below) within 28 days of your new purchase, clearly marked as WEEE.

    Cycle Solutions Head Office
    6 Europa way
    Fforestfach
    Swansea
    SA5 4AJ

    Disposing of equipment yourself

    If you choose not to send your equipment back to us for disposal then you can dispose of any electricals or electronics yourself at your local recycling centre, who will dispose of your equipment via a controlled recycling process.

    You can locate your closest collection site by entering your postcode at www.recycle-more.co.uk

    What products fall under WEEE Regulations?

    As part of the WEEE regulations, all electrical and electronic goods produced after August 2005 that fall under WEEE regulations should be clearly marked with a crossed-out bin symbol which means they should not be included with household waste so that they can be recycled

    As a responsible retailer we take all steps possible to ensure that our business meets all requirements of any EU & UK consumer protection laws, particularly the Consumer Contracts (Information, Cancellation & Additional Charges) Regulations 2013 and other legislation specific to the products that we sell.

    If you have any concerns or questions regarding this process, please contact us at aftersales@cyclesolutions.co.uk.

    View our full Returns Policy

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    This Bike comes complete with Over £30 Of Accessories Free

    Helmet Bag

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    Basic Pedals (optional)

    4 weeks Free Insurance

    Buyers Guide

    Bike Despatch
    Pre-Order

    With Pre-Order, you can purchase the latest items added to our store in advance of them arriving with us.

    You Pre-Order is prioritised (at no additional charge); meaning that, as soon as the product arrives with us, we can wrap it straight back up and get it sent out to you - it often never even hits the stock room shelves!

    Pre-Launch

    With Pre-Launch, the date when we expect to receive the product ourselves is still a little too hazy to be confident in accepting Pre-Orders.

    So, instead, you can submit your email address against the item you are interested in and we will email you as soon as stock arrives on the system.

    Estimated Delivery Dates

    Estimated Delivery Dates are given on Pre-Order and Pre-Launch products. They are for indication purposes only and can change at any time without notice.

    The dates we provide are based on indications given by our suppliers. Whenever we get updated information from our suppliers we will endeavour to update the Estimated Delivery Dates provided on product pages.

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    Orange Alpine 6 Factory 27.5 2020 Full Suspension MTB - Norlando Grey

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