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So what is this Straggler anyway? The easy answer is to say that we added disc brakes to a Cross-Check and this is close to accurate. 
So what is this Straggler anyway? The easy answer is to say that we added disc brakes to a Cross-Check and this is close to accurate. 
Surly

Surly Straggler 1x 700c 2020 Cyclocross Bike - Black

£1,850.00  £2,099.99  12% off
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Pre-Order

With Pre-Order, you can purchase the latest items added to our store in advance of them arriving with us.

Your Pre-Order is prioritised (at no additional charge); meaning that as soon as the product arrives with us, we can wrap it straight back up; ready for collection via Click & Collect or despatch to you — it often never even hits the stock room shelves!

Pre-Launch

With Pre-Launch, the date when we expect to receive the product ourselves is still a little too hazy to be confident in accepting Pre-Orders.

So, instead, you can submit your email address against the item you are interested in and we will email you as soon as stock arrives on the system.

Estimated Delivery & Collection Dates

Estimated Delivery & Collection Dates are given on Pre-Order and Pre-Launch products. They are for indication purposes only and can change at any time without notice.

The dates we provide are based on indications given by our suppliers. Whenever we get updated information from our suppliers we will endeavour to update the Estimated Delivery & Collection Dates provided on product pages.

We estimate this will be ready for despatch to you or collection via Click & Collect on the Undetermined
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When you purchase this item, you will earn of rewards points to spend on your next purchase from us. You can spend your Rewards balance in-store & online.

Hassle free returns

Warranty

Cycle Solutions offer a full 18-month warranty on bikes purchased through our online shop.

In the unfortunate event of your purchase being affected by a warranty-covered fault, please inform us by email (aftersales@cyclesolutions.co.uk). Please note that our Aftersales Department's operating hours are 08:30AM to 17:30PM Monday to Friday.

Once a warranty claim has been placed we will review the claim and advise on an appropriate course of action, please do not return your item until you have spoken to an advisor.

Please allow a minimum of 15 working days from receipt of returned item(s) for repair/replacement under warranty. We expect to be able to return the items within a maximum 30 working days, however, specific timescales can change based on the requirements of the individual case.

Most bikes and accessories are covered by a standard manufacturer's warranty but please be aware that there are faults/issues that are NOT covered by your warranty. This includes;

  • Any normal wear and tear from using the product
  • Improperly installed or repaired products (always follow the instruction guides for any product set-up or installation)
  • Modifications to products
  • Stripped pedal threads - a comprehensive guide on the correct installation of pedals is sent out with every bike
  • E-bike batteries and associated componentry

Returns

Once you have spoken to our aftersales department, you may need to return the item, you can arrange this via our returns service Collect+ (See below) or any alternative courier/delivery service that you choose.

Bikes

Please contact us in advance if you wish to return a bike as Collect+ will not accept large items

If a bike needs to be returned due to an incorrect size being ordered, or the item is no longer wanted or ordered in error, then collection can be arranged at a cost of £35.00. If you do not wish to use our collection service then any alternative return method will need to be arranged at your own cost.

Any Other Returns

Before sending your item back, please download and complete our returns form, completing all relevant sections and including this with your return - if your item is returned without the form included it can take significantly longer to correctly process the item and review the issue.

Returns Form

Returns are simple and straightforward with Collect+


To book your return and generate your label, please click here;

Item/s must be returned in the original packaging, unused and unopened within 14-days of notification to cancel.

If Collect+ is not being used, then proof of postage will be required as Cycle Solutions is unable to accept liability for loss or damage whilst in transit back to us.


Additional non-returnable items:

· Any products that due to hygiene reasons, cannot be returned. This includes all undergarments (including socks) as well as padded shorts,bibshorts, tights, etc

· Downloadable software products

· Some health and personal care items

· CD/DVD's or software that have been opened

· Any Food or drink products that, upon return, will be within 3 months of the sell-by date

· Gift cards

· Customised bike orders

Your refund will be done with 30 days of receipt of returned goods and will not be done until the goods are received and inspected.

Please do not send your purchase back to the manufacturer.

Returning a product under the WEEE Regulations.

What do the WEEE regulations mean?

WEEE (The Waste Electrical and electronic Equipment) Directive is UK law that governs the disposal and recycling of all electrical items. The law, introduced in 2014, puts the emphasis on the producers and suppliers of electrical equipment to pay for the collection, treatment and recovery of waste electricals.

As a retailer that sells new Electrical and Electronic products we will take back old items, provided it is a like-for-like replacement when you buy a new product from us. We will then responsibly dispose of the old product ensuring that it doesn’t end up in landfill.

Old products must be returned directly to our shop or head office (details below) within 28 days of your new purchase, clearly marked as WEEE.

Cycle Solutions Head Office
6 Europa way
Fforestfach
Swansea
SA5 4AJ

Disposing of equipment yourself

If you choose not to send your equipment back to us for disposal then you can dispose of any electricals or electronics yourself at your local recycling centre, who will dispose of your equipment via a controlled recycling process.

You can locate your closest collection site by entering your postcode at www.recycle-more.co.uk

What products fall under WEEE Regulations?

As part of the WEEE regulations, all electrical and electronic goods produced after August 2005 that fall under WEEE regulations should be clearly marked with a crossed-out bin symbol which means they should not be included with household waste so that they can be recycled

As a responsible retailer we take all steps possible to ensure that our business meets all requirements of any EU & UK consumer protection laws, particularly the Consumer Contracts (Information, Cancellation & Additional Charges) Regulations 2013 and other legislation specific to the products that we sell.

If you have any concerns or questions regarding this process, please contact us ataftersales@cyclesolutions.co.uk.

Surly Straggler 1x 700c 2020 Cyclocross Bike - Black

Season : 2020

Brand : Surly

Code : KLBklb-x1r-relggarts-61-u

People have asked us to make a disc version of our highly versatile Cross-Check for a long time now and almost everything about the two are very similar. Straggler is slightly different, though.
 
The most obvious difference of course is that the Straggler has disc caliper mounts instead of rim brake studs. It’ll accept rotors up to 160mm. The rear dropouts are unique, too. They’re a partially closed horizontal design that accommodates singlespeed or geared drivetrains. They feature stop screws that thread in from the rear to further secure the wheel and to position the rear wheel for optimal shifting, plus a forward-mounted stop screw on the drive side to keep the wheel from slipping forward under the force of your gargantuan legs. The rear dropouts are spaced 135mm instead of 132.5mm like the Cross-Check simply because there are far more options for disc hubs in this spacing.
 
Straggler shares all of the Cross-Check’s braze-ons for fenders, racks and bottle cages. The Straggler’s geometry is slightly different, with angles and tube lengths very close but not identical to the Cross-Check, but like the Cross-Check it’s ready to take you just about anywhere. It’s a day tripper and a weekender. It’s a ‘rough road’ road bike. It’s a cyclocross bike with no pretense about racing. It’s a utilitarian townie. It’s a light-duty touring bike. It’s an all-weather commuter. And when you get tired of one set up, you can swap parts around and turn it into something else. We think that’s pretty neat.
Bike Despatch
Technical Information
Frame: 100% Surly proprietary 4130 CroMoly tubing
Fork: 4130 CroMoly, disc only
Headset: Dia Compe CB-2
Handlebar: Genetic Flare Road Bar
Stem: Genetic SLR
Bar Tape: Genetic Classic Cork Tape
Saddle: Genetic STV
Seatpost: Genetic Heritage
Rear Derailleur: SRAM Rival 1x long cage
Gear Levers: SRAM Rival1x
Chain: SRAM X1 11s
Crankset: SRAM Rival 1x 44T
Cassette: SRAM PG1130 11s 11-42
Bottom Bracket: SRAM GXP
Brakes: TRP Spyre
Wheels: Halo Vapour
Tyres: Surly Knard
Sizing Information

Size:

X-Small

(38-46cm)

Small

(50-54cm)

Medium

(52-56cm)

Large

(54-58cm)

X-Large

(58-62cm)

XX-Large

(60-64cm)

Rider Height:

 

5ft0-5ft5

 

5ft4-5ft8

5ft7-6ft0

5ft11-6ft3

6ft2-6ft6

6ft5-6ft8

 

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